Global audio-visual (AV) integrator, Kinly, today announced its renewed Global Enterprise Services model (GS), specifically designed to meet the challenges faced by enterprise level organisations through consistency, scalability and long-term value. As enterprises strive to reconfigure spaces and reimagine the workplace experience, they face mounting challenges in the form of fragmented and ageing technology estates, inconsistent delivery across global locations, rising operational costs, and critically, poor data integrity and a lack of visibility into their own infrastructure. Many organisations managing thousands of global video-enabled meeting rooms discover a fundamental barrier to innovation as they don’t know what technology they have, where it is or what condition it is in. This data governance gap prevents enterprises from implementing the AI and automation solutions that could transform their operations.
To tackle these fundamental challenges, Kinly’s enhanced Global Enterprise Services model introduces two integrated offerings that are foundational elements for scalable transformation. At its core, the Programme Management, Architecture and Consultancy for Enterprise (PACE) framework delivers three essential functions. These are programme management with single point of contact oversight and live project dashboards; service architecture delivering design, process engineering and systems and tooling integration; and enterprise consultancy services including technical standards alignment, technology strategy and lifecycle planning. Complementing this framework, Kinly’s Structured Data Services (SDS) offering establishes the data integrity and strategic governance layer that enterprises need before implementing automation and integration. Unlike traditional AV integrators who focus solely on equipment deployment, this dual approach enables enterprises to scale effectively and at speed while maintaining control and visibility.
Supporting this comprehensive approach, Kinly provides 24-hour ‘follow-the-sun’ support across EMEA, APAC and the Americas. This ensures nothing happens at enterprise customer sites without control from Kinly programme managers, technical subject matter experts and client service managers.
Reflecting on the state of the market, Jody Moffat, Kinly’s Head of Global Services, explained: “The biggest challenge our enterprise customers face is that they lack visibility. They don’t know what technology they’ve got, where it is and what state it is in. This hinders consistency across project delivery and prevents them from effectively implementing automation. Our new offerings step in to provide the clarity of vision these organisations need to create scalable and agile strategies.” Building on this, Teymour Mossadeghi, Director of Service Architecture for Global Services, added: “PACE isn’t about going as fast as you can. It’s about going at the right speed and in the right direction. Large organisations need proper prioritisation and governance to innovate effectively. Our framework is designed to help the entire industry evolve into a more mature technology and information services sector.”
This strategic focus has proven successful, with Global Enterprise Services expanding by 40 per cent since 2022. The enhanced model now positions Kinly to support the industry’s evolution from traditional AV integration toward comprehensive technology and information services.
