If you’ve been on social media or watched the news this month, you’ll have seen something about AI. Whether it’s the rise in popularity of OpenAI’s chatbot ChatGPT, Elon Musk’s cries for AI to slow down or the showcase of new AI tools at Enterprise connect, AI is everywhere.
The AV industry has been utilising AI within technological advancements for the past several years. Generative AI is majorly used in video collaboration to create seamless user experiences and enhance accessibility to more individuals. Below I discuss the variety of ways that AI is already improving how we collaborate in the hybrid world, and what is on the horizon in terms of innovations and developments.
AI in Microsoft Teams Premium changes the productivity equation
One of the most significant advantages of AI in video collaboration is its ability to transcribe and translate conversations in real-time. This feature available from Microsoft Teams enables people who speak different languages to participate in a meeting without any language barriers. The transcriptions make it easier to review and reference the meeting later on, reducing the amount of note-taking and allowing users to become more engaged in the real time collaboration.
In addition, when enabling transcriptions, you can also enable real-time captions. This displays the transcript as recorded during the call, adding captions to the conversation as participants speak. With Intelligent recap, Microsoft Teams Pro is integrating AI across your meetings experience, helping you get the information most important to you from every meeting and increasing productivity in new ways.
AI-generated notes (powered by OpenAI’s GPT-3.5) will automatically generate key points and takeaways from every meeting, while AI-generated tasks will make follow-up easy by automatically creating and suggesting action items.This feature saves time and ensures that participants do not miss any critical information.
Zoom IQ: our next-gen AI smart companion
Over the past year, Zoom has introduced different features of Zoom IQ, including smart meeting recordings, which allow users to quickly access the meeting information you need through chapters, recording highlights and action items. AI powered features such as virtual backgrounds, avatars, gesture recognition, and background noise suppression – making meetings more engaging and inclusive.
This week they’ve announced that they’re evolving the capabilities of Zoom IQ to become a smart companion that empowers collaboration and unlocks people’s potential by summarising chat threads, organising ideas, drafting content for chats, emails, and whiteboard sessions, creating meeting agendas, and more.
A new era for AI and Google Workspace
AI has always been transformational in building products that have earned a valued place in people’s lives. Across Google’s portfolio this is no different, advances in AI are already helping over 3 billion users save more time with features such as Smart Compose and Smart Reply, the generation of document summaries, and enhanced security features.
But what’s next? Google has announced it will be making it possible for Workspace users to harness the power of generative AI to create, connect, and collaborate like never before. To start, they’re introducing a first set of AI-powered writing features in Docs and Gmail to trusted testers. These new features promise to save you time and effort of writing, but instantly generating a draft for users when they simply type the topic they’d like to write about.
Cisco join the enhancements giving Webex a ChatGPT-like AI
Cisco has also announced it will be following in the footsteps of other collaboration giants, and is introducing a suite of generative artificial intelligence-driven features in its Webex video conferencing platform, from meeting summaries to visual enhancements. These features are aimed at both customer communications and hybrid working end users; and include AI-powered audio, video, natural language understanding and analytics enhancements.
With the advancements in AI technology, video collaboration tools have become more intelligent and efficient, providing an immersive experience to users. By enabling real-time translation, facial recognition, intelligent backgrounds, camera control, real-time collaboration, and automated meeting summaries; video collaboration is more efficient, productive, and engaging, ensuring that participants can focus on the meeting’s content rather than the technology. But with all these advancements, one thing is clear: AI is no replacement for the ingenuity, creativity and smarts of real people.
